Help Center
Clear answers before you choose.
How do I choose an AED?
Start with where the AED will be used, who may need it, and how you want it to guide a responder. If you are unsure, send a quote request and describe your setting.
What should I plan for beyond the AED?
Think about the device, pads, battery, placement, visibility, and the training tools that help people act with confidence.
Do you sell refurbished AEDs?
Yes. The refurbished collection includes models identified as refurbished or Encore Series. Each product page has its current description and listed price.
Where do you ship?
Orders of $250 or more qualify for free standard shipping within the contiguous United States. Alaska and Hawaii are handled separately and may need additional shipping charges.
What is the return policy?
Returns and exchanges are accepted within 30 days of purchase for eligible unused items in original condition with proof of purchase. Some custom, final-sale, or special-order items may be excluded.
What if my order is damaged or incorrect?
Contact AED Ready Now as soon as possible so the team can help resolve the issue. Return shipping may be the customer’s responsibility unless the issue was caused by seller error.